We’ve Aimed for the Stars to Better Serve You
Boy, is 2021 looking bright! Formerly known as Total Comfort NWI, we are proud to now serve our customers as All-Star Service.
This transformation reflects our growth from being solely an HVAC company in Valparaiso, IN to a full-service comfort provider offering HVAC, plumbing and electrical services. For a long time, we had to tell customers we couldn’t help them with their plumbing or electrical systems. But after growing our team, we can now call ourselves the one-stop solution we’ve always wanted to be.
Without our history as Total Comfort NWI, we would’ve never been able to reach this chapter as All-Star. However, after years of providing service under the old name, we knew the name Total Comfort had run its course. So we decided to set our sights on a new name that better conveys our value and promise as a company.
As it turns out, naming a company is easier said than done! In the middle of the creative process, owner Pete Katschke recalled a phrase he would often hear from his customers: “You guys are all-stars!” He knew right then and there that it was the perfect fit—and the rest is history!
What’s New & What’s the Same?
First and foremost, we want to assure our customers we are the same company you have known and valued as Total Comfort. From our management to our processes, nothing about our operations has changed other than our recent expansion into other services such as electrical.
Now, for the fun part: Our new website comes with a number of exciting features and additions, including:
- A custom System Builder [LINK TO System Builder page] where you can input your information, tell us about your comfort goals and receive a personalized quote for your new system in minutes!
- The ability to shop online for new comfort products.
- Financing options for qualified customers.
- An FAQ page to help you save time in your search.
- Free comfort tips and advice on our company blog.
- More information about our company and services.
- …And more!
We Thank Our Lucky Stars for Our Employees & Customers
To our hardworking and dedicated employees, we want to thank you for going above and beyond for our customers every day. It is because of you that we are able to confidently call ourselves All-Star Service.
To our past and present customers, we want to thank you for your continued support and for allowing us to make a difference in your homes. We would have never been able to reach this chapter without you. So from our family to yours, thank you!